Resolved -
On 10.02.26 at 14:30 we discovered an issue with DI Flow APIs.
We are pleased to inform you that this issue was resolved as of 10.02.26 at 17:03
We understand that this situation may have disrupted your operations, and we sincerely apologize for the inconvenience caused.
Please rest assured that we take this matter seriously. Our team will conduct a thorough root cause analysis and implement measures to prevent similar incidents in the future.
Best regards
Distribution Innovation
Feb 10, 17:03 CET
Update -
On 10.02.26 at 14:30 we discovered an issue with DI Flow APIs
As of now 10.02.26 at 16:54, systems are stable and operational.
However, we are continuing to monitor the situation closely
We understand that this situation may have disrupted your operations, and we sincerely apologize for the inconvenience caused.
Please rest assured that we take this matter seriously. Our team will conduct a thorough root cause analysis and implement measures to prevent similar incidents in the future.
Best regards
Distribution Innovation
Feb 10, 16:54 CET
Monitoring -
On 10.02.26 at 14:30 we discovered an issue with DI Flow APIs
As of now 10.02.26 at 16:22, systems are stable and operational.
However, we are continuing to monitor the situation closely
We understand that this situation may have disrupted your operations, and we sincerely apologize for the inconvenience caused.
Please rest assured that we take this matter seriously. Our team will conduct a thorough root cause analysis and implement measures to prevent similar incidents in the future.
Best regards
Distribution Innovation
Feb 10, 16:23 CET
Update -
Dear customer,
On 10.02.2026 at 14:30 we discovered an issue with DI Flow APIs.
As of 10.02.26 at 15:55 we are still actively investigating and working to resolve the issue.
We understand the disruption this may cause your operations, and we truly apologize for that. Please rest assured that this issue has our full attention, and we are utilizing all available resources to address it.
We will continue to keep you informed as the situation develops.
Best regards
Distribution Innovation
Feb 10, 15:55 CET
Update -
Dear customer,
On 10.02.2026 at 14:30 we discovered an issue with DI Flow APIs.
As of 10.02.26 at 15:22 we are still actively investigating and working to resolve the issue.
We understand the disruption this may cause your operations, and we truly apologize for that. Please rest assured that this issue has our full attention, and we are utilizing all available resources to address it.
We will continue to keep you informed as the situation develops.
Best regards
Distribution Innovation
Feb 10, 15:23 CET
Update -
We are continuing to investigate this issue.
Feb 10, 14:54 CET
Investigating -
Dear customer,
On 10.02.2026 at 14:30 we discovered an issue with Flow API.
We are still actively investigating and working to resolve the issue.
We understand the disruption this may cause your operations, and we truly apologize for that. Please rest assured that this issue has our full attention, and we are utilizing all available resources to address it.
We will continue to keep you informed as the situation develops.
Best regards
Distribution Innovation
Feb 10, 14:52 CET